Listen to your customers or employees and evaluate your points of sale to develop your relationship with customers or employees while boosting your return on investment.
What image do my employees have of our company? What could be improved to increase their motivation and commitment to the company?
Will my customers recommend me to their friends and family? What do my customers say? What is their appreciation ?
Are my sales processes respected in my stores? Which steps need to be reinforced?
Are my customers satisfied? What do I need to improve first to satisfy them?
